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Meriton is committed to ensuring that the integrity and privacyof your personal information is protected and accurate. This includes theimplementation of practises, procedures and systems.
We collect different types of your personal information throughyour interactions with us. This includes information in the form of name,contact details, payment details, payment methods including debit/credit cards,communications and contact with us, history of dealings and activity with us,and through our services including online services.
Personal information is collected when making a booking online,making a purchase, making a payment, placing a purchase or leasing enquiryonline or over the phone for any of our products or services, including aMeriton Serviced Apartment, a residential tenancy payment, a commercial leasepayment, the purchase of a unit or any other payment for a service or productwe provide and participating in a promotion or survey.
We may monitor and record all your communications with us and wealso operate video and audio surveillance devices in most of our premises. Wemay also collect personal information from third parties including publicsources and service providers.
We hold personal information electronically and in hard copyform, both at our own premises at various locations in New South Wales andQueensland and with the assistance of our outsourced providers. We have variousmeasures to protect the security of your personal information.
We may provide marketing communications and advertising to youon an ongoing basis by electronic communication, social media, mail servicesand telephone. You can opt out of electronic and telephone communicationsthrough the opt-out provisions on the electronic communication or by advisingour personnel at the time of the telephone call. You can opt out at any time bycontacting us directly on the details below.
We may exchange personal information within the Meriton Group ofcompanies and third parties who provide us with services and products in theadministration of our business including our online services.
We take steps to ensure that our service and product providersprotect the privacy and security of your personal information and use it onlyfor the purpose for which you have disclosed it to us.
Our online services may use various technologies that allow theserver to identify and interact with your device. The systems we use may recorda variety of information such as software version, IP address, location dataand other information.
Under the Australian Privacy Principles and relevant laws, weare required to provide you with access to your personal information and tomake changes to your personal information on request. There are some exemptionsto allowing access which may apply. If we refuse to give you access or to makea change to your personal information, we will provide you with reasons for thedenial.
For information about privacy generally please contact theOffice of the Australian Information Commissioner at www.oaic.gov.au.
Should you require any further information regarding your privacy you can contact:
Phone: (02) 9287 2888
Email: admin@meriton.com.au
Post: Meriton Tower, Level 11, 528 Kent Street, Sydney NSW 2000
